Attending theatre events at ArtSpring 2021-22 season

Proof of vaccination

• Proof of vaccination is required for every patron age 12+ attending an event. As of September 13 anyone attending an event will be required to show proof of at least one vaccination. Starting on October 24 the Public Health Order requires proof that those attending events have received two vaccinations at least seven days prior.

Accepted forms of proof of vaccination are:
For BC residents – a digital or a printed paper version of the BC Vaccine Card with a QR code and your name. Get your BC Vaccine Card here.
For non-BC residents – provincially/territorially officially recognized vaccine record.
For international visitors – proof of vaccination used to enter Canada.

Patrons age 19+ are also required to show a piece of valid government photo ID, such as a BC driver’s licence or BC Services Card, passport, or photo ID issued by another province or territory.

• Patrons must present a valid proof of vaccination each time they attend an event. Vaccination records will not be kept on file by ArtSpring. Patrons unable to show proof will be denied entry, refunds will not be issued.

• Face masks are mandatory at all times. Masks are available but please try to bring your own.
• Tickets are sold as Reserved Seating, with a capacity determined by the public health order in place at the time of the event.
• Advance ticket sales only. There is no pre-show sales service. Tickets purchased online and by phone can be picked up at the entry door.
• Enter the theatre at the back doors, from the lower parking lot (McPhillips Ave). The upper parking lot will be closed and front entrance will be closed.
• Arrive between 6:30-7:15pm (for a 7:30pm event) and 1:30-2:15pm (for a 2:30pm event).
• Doors close five minutes before performance time – strictly no late admittance.
• Follow floor markings and all signage present at ArtSpring.
• Hand sanitizer will be provided.
• Washrooms are open.
• Maintain a comfortable distance from patrons who are not in your party when moving through the building.
• Performances are 75-90 minutes, plus introduction, from September-December 2021. We anticipate longer events from January 2022.
• There is no intermission and no concession service from September-December 2021. We anticipate intermissions and concessions from January 2022.
• Please do not attend the performance: if you or anyone from your party feel unwell; if you or anyone you have come in contact with has tested positive for COVID-19 in the last 14 days. If you are unable to attend for health reasons please contact the ArtSpring box office for a refund.
• If you are unable to abide by these policies please refrain from attending. Any patrons not following BC Health regulations or ArtSpring policies will be asked to leave.

Please contact the Box Office if you have any questions. 250.537.2102 or

ArtSpring – Communicable Disease Safety Plan

Update October 5, 2021

A communicable disease is an illness caused by an infectious agent or its toxic product that can be transmitted in a workplace from one person to another. Examples of communicable disease that may circulate in a workplace include COVID-19, norovirus, and seasonal influenza.

Employers are required to develop a CDSP that outlines the policies, guidelines, and procedures they have put in place to reduce the risk of disease transmission. This plan follows the six steps outlined below. Employers must involve frontline workers, joint health and safety committees, and supervisors in identifying protocols for their workplace.

Workers: employees and volunteers.

Please review entire document including the COVID Protocols for ArtSpring at the end of this document.

Assess the risks
Accessing the building
• Touch points – door handles
• narrow passageways in lobby
• Between kitchen and doors to gallery
• Lower lobby in front of elevators
• Stairway to lobby
• Stairway to sound booth
• Sound Booth
• Highest lobby/hallway
• Access to bathrooms

Assess the risk at ArtSpring
Points of congregation:
Dressing Rooms

Points of worker proximity:
Rental process – contract signing – take this process online – Meghan H.
Box Office – plexi-screen and masking in place
Pre-show box office – all tickets are sold in advance of the performance, sales close at 4pm
Will-call tickets – plexi-glass installed at concession counter to permit ticket pickup prior to show
Ticket Taking – tickets are checked visually and are not taken
Meetings – meetings have moved online or proceed with masks and distance
Concession – no concession for the time being
Merc Sales – at the concession counter with plexi-glass shield
Use of bathrooms – all bathrooms available for shows, bathrooms not available during the day
Certain narrow lobby areas and doorways – limited staff in the building/use of peg-in board
Artist load-in/out – straight into the theatre, not in lobby or hallways
Sound Booth narrow workspace – two people at a time, staff only
Loft access/narrow workspace – three people at a time, staff only

Tools, machinery, and equipment in common use amongst staff:
Sanitize desk, equipment, and phone when you arrive and when you leave for the day. – all staff
Water cooler
Lighting & sound board
Theatre lights
Theatre sound equipment

Surfaces touched by staff in their day to day work operation:
Filing cabinets
Desk surfaces
Crash bars
Light switches
Bathroom stall doors
Bathroom stall locking mechanism
Toilet handle
Toilet paper dispenser top
Counters (box office & concession)
Lobby tables, benches, furnishings
Theatre stair railings
Theatre seat backs and arm rests
Theatre stage edge
Elevator buttons

Implementing measures to reduce the risk:
Maintaining physical distance
• reduce overall number of workers in the building at one time considering how many people each space can accommodate while maintaining sensible distancing
o offices – upstairs
o Box Office – don’t use as a congregating area for volunteer staff. 1-2 people at a time.
o theatre technical booth – 2 maximum, limited to staff
o theatre loft – up to 3 if spread out, limited to staff only
o theatre stage left and stage right
o theatre stage
o theatre audience – 50% capacity
o kitchen – one person at a time
o elevator – one person or couple at a time.
o Gallery – regular capacity
o lobby (upper, main, Jankura) – limit access to the building
o bathrooms – bathrooms not available to public during day hours, only available during performances.
o conference room – not currently available to the public
• maintain 2 m distance physical distance when possible.

Where physical distance cannot be maintained
• consider installing physical barriers (partitions or plexiglass barriers)
• consider the use of non-medical masks if barriers cannot be installed

Cleaning and Hygiene
• Hand sanitizer is readily available throughout the ArtSpring. All ArtSpring staff should sanitize their hands regularly.
• Handwashing is available in for staff in bathrooms, kitchen, and back service entry.
• Suggest and remind workers to sanitize or wash their hands:
o upon arriving for work,
o before and after breaks,
o after handling cash or other materials,
o before and after handling common tools and equipment.
• Implement a cleaning protocol for all common areas and surfaces, including washrooms, equipment, tools, common tables, desks, light switches, and door handles. Ensure those engaged in cleaning have adequate training and materials. – Nikki
• Remove any unnecessary tools or equipment that may elevate the risk of transmission, including items like coffee makers and shared utensils and plates. -Nikki and Erin

Develop policies
Develop policies to manage the risks in the workplace including:
• Who (of the staff) can be in the workspace
• limit visitors
The provincial health officer and the BC CDC have issued the following guidance around self-isolation:
o anyone who has had symptoms of disease must stay at home; symptoms include fever, chills, new or worsening cough, shortness of breath, sore throat and new muscle aches or headache.
o anyone under the direction of the provincial health officer to self-isolate must follow those instructions

• What if you start to feel sick at work? Notify the Executive & Artistic Director and go home. Provide a list to the EAD of people you may have come in contact to at work.

Develop communication plans and training
You must ensure that everyone entering the workplace, including workers from other employers, knows how to keep themselves safe while at your workplace.
• Be sure everyone is trained on the measures you have put in place and the policies around staying home when sick.
• Post signage, including occupancy limits and effective handwashing practices. Signage should also be posted at the main entrance indicating who is restricted from entering the premises (including visitors and workers with symptoms).
• Ensure supervisors have been trained on monitoring workers and workplace to ensure policies and procedures are being followed.

COVID Protocols – ArtSpring
Updated October 5, 2021

When at ArtSpring
• Masks are worn at all times at ArtSpring, exceptionally if you are working alone you may remove your mask.
• Maintain physical distance when possible.

Events/exhibits at ArtSpring
• All those attending, setting up, or running an event or exhibit at ArtSpring must present valid proof of vaccination (12+) that displays your name and government issued ID (for those 19+ years of age) before entering the building.
• Patrons may enter the building to view lobby art or purchase tickets at the Box Office without showing proof of vaccination or ID. When purchasing tickets staff/volunteers are protected by a plexiglass shield and masks. When viewing the lobby art visitors are not interacting with staff/volunteers since building work is not done in the public spaces during open times.
• Masks are worn at all times at ArtSpring.
• Events at ArtSpring are not essential services therefore according to the latest PHO order there is no exemption to the requirement for proof of vaccination.
• Seated events are at 50% capacity (full gallery is 94 and theatre is 129)
• Food and beverage may be served if all those attending have individually assigned seats. Food and beverage can only be consumed while seated.

Staff and Volunteers
• All staff are fully vaccinated. Any new staff will be required to be fully vaccinated as a condition of employment.
• Volunteers at ArtSpring will be required to sign yearly contract detailing volunteer role, agreeing to confidentiality and privacy policy. In addition they will need to confirm full vaccination.

• Tickets must be purchased in advance, there is currently no pre-show box office.
• Everyone presenting to an audience will maintain three metre distance from the audience at all times.
• Merchandise may be sold online in advance and at the concession counter on the evening of the performance.
• No “meet and greets” following performances/events.
• Performers, emcees, presenters do not need to wear masks or maintain physical distancing when they are on stage.
• Performers who are not on stage will wear masks and maintain physical distance if possible.
• Performances and theatre events limited to 75-90 minutes, no intermission or concession until end of December 2021, to be reviewed prior to January.